Here are 3 steps to help you cancel a customer's subscriptions from your Recurpay dashboard.
Step 1: Login to your Recurpay dashboard and head to the "Subscriptions" section
Step 2: Now search for the "Subscription id" you want to cancel the subscriptions for.
Step 3: In the subscription detail screen, click on the "Cancel Subscription" option on the bottom right of your screen. And add the reason for cancellation.
Quick Tip: Add a valid cancellation reason as this will help you derive accurate data for cancellation of your products and share reports among your team :)