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How you can cancel your customers subscriptions?
How you can cancel your customers subscriptions?
Step by step guide to cancel an ongoing subscription of your customer
Sinchain avatar
Written by Sinchain. Updated over a week ago

Here are 3 steps to help you cancel a customer's subscriptions from your Recurpay dashboard.

Step 1: Login to your Recurpay dashboard and head to the "Subscriptions" section

Recurpay Subscriptions Section

Step 2: Now search for the "Subscription id" you want to cancel the subscriptions for.

Step 3: In the subscription detail screen, click on the "Cancel Subscription" option on the bottom right of your screen. And add the reason for cancellation.

Quick Tip: Add a valid cancellation reason as this will help you derive accurate data for cancellation of your products and share reports among your team :)

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