Your customers can follow the below steps to update their subscription frequency:
Step 1: Once the customer has logged in to their account and has clicked on manage subscriptions, just click on the subscription for which they are looking to update the frequency.
Step 2: The customer can now click on the "Change" hyperlink next to the subscription frequency to select the required subscription plan.
Step 3: The next screen will show up all the plans eligible for the subscription, they can select any plan and click on Update frequency button to apply the changes.
Still have queries? Chat with us using our "Live Chat" option from your Recurpay dashboard :)