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How to manage the subscription from customer account
Edit contact information (email and phone) for the subscription
Edit contact information (email and phone) for the subscription
Sinchain avatar
Written by Sinchain
Updated over a week ago

Your customers can follow the below steps to update their subscription frequency:

Step 1: Once the customer has logged in to their account and has clicked on manage subscriptions, just click on the subscription for which they are looking to update the frequency.

Step 2: The customer can now click on the "Change" hyperlink next to the contact information to update the email or phone.

Step 3: The next screen will show up the fields to update the email and phone number (optional). Just fill up the details and click on "Update".
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Note: The updated email should not be associated with any of the existing customers.

Still have queries? Chat with us using our "Live Chat" option from your Recurpay dashboard :)

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