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How to configure products for upsell on customer account?

Updated today

Once a customer commits to a subscription, the goal is retention and increasing the lifetime value. Recurpay's Upsell feature allows you to smartly recommend high-value add-on products directly within the customer's account portal, maximizing revenue effortlessly.

How to Configure Targeted Upsells

  1. Navigate to the Revenue Boosters: On your Recurpay dashboard, go to Settings > Revenue Boosters > Upsell existing subscribers.
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  2. Activate & Design Policies: Here, you'll activate and configure specific upsell policies. These policies determine which add-on products are recommended based on the customer's current subscribed products.

    • Example: If a customer subscribes to coffee beans, you might upsell a reusable filter or a grinder.
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  3. Customer Visibility: Customers will see these recommendations prominently displayed in their subscription account portal. This visibility makes it easy for them to add a product to their next recurring order with a single click.
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  4. Manage Policies: To stop a recommendation or adjust your strategy, simply return to the same section and disable or remove the upsell policy.

The Benefit: By offering tailored recommendations, you not only increase visibility for related products but also boost your Average Order Value (AOV) and overall subscription revenue without relying on new sales traffic.

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