Before your customers start subscribing, make sure your setup is fully ready.
Here’s a short checklist to help you go live confidently.
1. Subscription Plans Created and Configured
Make sure you’ve created at least one active subscription plan under "Plans" section of your Recurpay dashboard.
Each plan should have:
Correct product(s) added - these are the items your customers will subscribe to.
Billing frequency - e.g., every week, month, or 3 months.
Discounts (optional) - offer a percentage off for subscribers to encourage sign-ups.
Auto-cancel rule (optional) - set if the plan should end after a specific number of orders.
💡 Pro tip: You can create multiple plans for the same product (like weekly, monthly, or quarterly) to give customers flexible choices.
Reference: How to create a subscription plan
2. Widget Enabled
Your customers can only subscribe if the Recurpay widget is visible on your product pages.
To check this:
Go to Settings → General
Make sure the widget status is Enabled
Once active, visit any product page to confirm the subscription widget appears below the Add to Cart button.
Reference: How to enable Recurpay widget
3. Live Test Order
Before announcing your subscription feature, place a quick live order on your store:
Add a product with a subscription plan to the cart.
Complete checkout using your live payment method.
Go to Recurpay → Subscriptions to confirm the subscription has been created successfully.
This ensures everything works smoothly for your customers once they go live.
You’re All Set!
If everything above checks out, congratulations!
Your Recurpay setup is ready, and customers can start subscribing right away.
If you face any issues during installation, reach out to our team at help@recurpay.com or click the Instant Call button on your dashboard for real-time assistance. You can also start a live chat anytime we are available 24*7.