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How to Create a Recharge Account for Recurpay Migration

To migrate your subscriptions from Recharge to Recurpay, we need temporary access to your Recharge merchant portal to securely export your subscription data. Follow the steps below to create a Recharge account for the Recurpay team:

Updated this week

Step 1: Open Recharge from Your Shopify Admin

From your Shopify admin, navigate to Apps and click on Recharge Subscriptions to open the Recharge dashboard.


Step 2: Navigate to Accounts

Click Settings from the left-hand menu, then select Accounts.

Step 3: Add a New Account

Click Add account to create a new user.

Step 4: Enter Account Details

Enter the email address shared with you by the Recurpay team.

Step 5: Assign the Required Permissions

To ensure we’re able to export your subscription data, select the following permissions for the Recurpay account:

  • General – All permissions

  • Storefront – All permissions

  • Settings – All permissions

  • Data – All permissions

  • Admin

    • Store

Once the above permissions are selected, click Save to send the account invitation.

Step 6: Invitation Sent

Once saved, an email invitation will be sent to the Recurpay team to create a direct Recharge login. This access will be used only for migration purposes.

source: https://support.getrecharge.com/hc/en-us/articles/4406131208343-Managing-Recharge-user-and-account-permissions

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