Thank you for installing Recurpay subscription, You've taken the first step toward increasing your recurring revenue streams, which is a critical aspect in today's e-commerce retention game.
Here are some frequently asked question which your customers might ask to you:
How does the subscription work?
Select the time frame in which you wish to receive the product, add your shipping and payment details, and voila, you’re done! The system is completely flexible, you can choose to pause, skip a delivery, change the delivery date, or cancel at any time.
Will I be notified for next subscription order?
You will be notified via Email regarding all order related communication or reminders such as reminder of monthly auto debits, payment confirmation, cancellations, order shipped etc
What if my payment fails?
In case your payment fails, we will send you another link through which you can complete the payment.
Can I have two subscriptions at the same time?
Of course! You can definitely have as many subscriptions as you like for all the products you love!
How can I manage my subscription?
When you log into your customer account, you will see several options that you can pick from- you can choose to either reschedule, edit, cancel, or skip your subscription.
Can I cancel if I don't want to continue the subscription?
Yes, you can cancel your subscription anytime.
If you have any questions about creating a subscription plan, or if you need any other help, please reach out to us at help@recurpay.com or just start a live chat through the dashboard. Our experts will be happy to assist you further.