Recurpay

Know about the frequent questions asked by the merchant

Additional resources

This guide enables a Shopify store to bundle a digital subscription product with a physical item.

Physical + Digital Product Bundle

Offer membership via Recurpay

Show Add to Cart Button by Default

Choose the right plan as your business grows

Understanding Recurpay pricing plans

General FAQ for the Subscriptions

What Changes Apply Immediately vs. At Next Billing Cycle

Generate Checkout Link for Shopify subscription

When Payments Fail: A Merchant’s Guide to Managing Refunds on Recurpay

What happens if you disable auto-cancel subscriptions

Track It All: A Simple Guide to Viewing Subscription History and Order Logs in Recupay

Seamlessly move your existing subscriptions to Recurpay within 24–48 hours

How to migrate to Recurpay

Frequently asked questions and troubleshooting you can do with Recurpay

FAQ ana troubleshooting

Let your customers modify their subscription items directly from the portal

How to enable “Edit subscription items” in Recurpay

Control when customers can cancel their subscriptions

How to set a cancellation rule in Recurpay

Control how subscription product prices sync with your store

How to set up a product price rule in Recurpay

Control how subscriptions renew when products go out of stock

How to manage product inventory policy in Recurpay

Policies

Gain actionable insights into your subscriptions, revenue, and customer behavior

Understanding analytics in Recurpay

Analytics

Personalize the look and feel of your Recurpay emails

Customizing your notifications

Customize what your customers receive and when they receive it

Editing and managing email templates

Using template variables for notifications

Notifications

Create a custom design with text, images, and links

Book a Demo

API Docs

Migrate from another platform

Quick Links

Install App

Find answers and get help from Intercom Support and Community Experts

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