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How To Let Customers Edit Subscription Items

A step-by-step guide on how to enable the edit option for subscriptions

Updated over 2 weeks ago

Giving customers the ability to edit their subscription items improves flexibility, reduces cancellations, and increases overall satisfaction. To set this up, follow the steps below.


Step 1.


Log in to your Recurpay dashboard via the Shopify apps or with your Recurpay admin login credentials


Step 2.


On your Recurpay admin dashboard, navigate to settings

Step 3.


From settings, navigate to subscription policies, and click on the option to configure your subscription policy setting.

Step 4.

Under Subscription Policy Settings, choose the Edit Subscription Item option. Then select whether you want customers to be able to edit all products in your store or only the products with subscription options.

For more detailed steps on how to let customers edit their subscription items, kindly refer to this video.

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