Migrating your subscriptions to Recurpay is quick, secure, and fully supported by our team. Whether you’re using another subscription app or managing recurring orders manually, our experts can help you transition all your data smoothly, with no downtime for your customers.
Step 1: Fill Out the Migration Request Form
To begin your migration, simply fill out this short form:
Recurpay Migration Request Form
Once submitted, our migration team will get in touch within a few hours and guide you through the process.
Most migrations are completed within 24–48 hours.
Step 2: Install the Recurpay App
Head to your Shopify admin, open the Shopify App Store, search for Recurpay Subscriptions, and click Install.
After installation, complete the quick onboarding flow to connect your products and settings.
Check this article - How to install Recurpay app.
Step 3: Export Your Existing Subscription Data
Log in to your current subscription platform (Recharge, Bold, Appstle, etc.) and export your active subscription data, including subscriber details, product SKUs, and renewal dates.
If you’re unsure how to do this, our team can assist once your form is submitted.
Step 4: Share Data with the Recurpay Migration Team
After receiving your form, our team will reach out with a secure upload link or direct instructions on how to share your exported file.
We’ll import your subscriptions, verify mapping, and ensure renewal cycles remain uninterrupted.
Step 5: Review and Confirm
Once the import is complete, we’ll help you review all records to confirm product mappings, renewal dates, and subscriber counts.
When everything looks perfect, you can safely uninstall your previous subscription app.
Step 6: Start Using Recurpay
That’s it! You’re now ready to manage subscriptions through Recurpay and start exploring features like:
If you’re switching from another subscription provider, try scheduling your migration on a low-traffic day to minimize any order overlap. Our team is available 24×7 via chat to ensure a seamless handover.
If you face any issues during installation, reach out to our team at help@recurpay.com or click the Instant Call button on your dashboard for real-time assistance. You can also start a live chat anytime we are available 24*7.