Keeping subscriber information up to date is important for successful billing, accurate records, and uninterrupted service. Recurpay allows you to easily update a subscriber’s address and payment details from the dashboard.
Step 1.
Updating Subscriber Address
Log in to your Recurpay dashboard.
Navigate to Subscriptions from the main menu.
Search for and select the subscriber you want to update in the search bar.
In the subscriber profile, navigate to the right-hand panel to locate the Address or shipping details section.
Step 2.
Updating Payment Details
From the same subscriber's subscription profile, navigate to the right-hand side of the profile
Navigate downwards to find the payment mode option
Click the change hypertext to send a payment link to the subscriber to update their payment details.
Save the update to ensure all changes are accurately done.
For more guided steps on how to How to Update Subscriber Address and Payment Details, please watch this video.