Allowing customers to trigger an immediate order helps prevent them from running out of their favorite products and boosts your store's immediate revenue. Through the Recurpay Customer Portal, subscribers can manually generate an instant order at any time.
Visual Guide
For a quick walkthrough of this process, you can view our video reference here: Link to Video
How Your Customers Can Create an Instant Order
Share these steps with your customers to help them place an order immediately:
Access Subscription Management: The customer logs into the My Account section on your Shopify store and clicks the View and edit subscription button.
2. Select the Subscription: From the list of active subscriptions, the customer selects the specific subscription they want to order from and clicks the Manage your Subscription button.
3. Trigger the Instant Order: * In the Order History section, locate the upcoming order details.
Click the Need an order now? hyperlink.
A confirmation popup will appear showing the product details, price breakdown, and the total amount to be charged.
4. Confirm the Order: Click Confirm to complete the transaction.
What Happens After Confirmation
Once the customer confirms the instant order, the system processes the following actions automatically:
Immediate Charge: The customer is billed immediately using their saved payment method on file.
Shopify Order Creation: A new order is instantly created in your Shopify store admin for your team to fulfill.
Order Processing: The order is handled exactly like a regular, successful subscription renewal.
Schedule Adjustment: The next renewal date automatically shifts forward based on your subscription frequency settings to prevent duplicate consecutive orders.
Visual Guide
For a quick walkthrough of this process, you can view our video reference here: Link to Video